NiView Camera Service Agreement

Please be sure to read and understand all the rights and restrictions set forth in the User Service Agreement (hereinafter referred to as this Agreement). You are not authorized to register, log in, or use the services covered by this Agreement unless you accept the terms of this Agreement. By registering, logging in, using, or in any way using the services covered by this Agreement, you will be deemed to have accepted this Agreement, and you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, please do not register, log in, or use the services outlined in this Agreement.

1. Service Content

1.1 The owner and operator of the App will provide internet-based and mobile internet-related services (hereinafter referred to as "network services") in accordance with its published terms of service and operating rules. The specific services are subject to the actual circumstances of the App. The specific content of the App network service is provided according to the actual situation, including but not limited to personal services and products such as the APP and intelligent hardware. We reserve the right to adjust, improve, or suspend the provision of certain services at any time for the purpose of providing better service to users.

1.2 Once you have successfully registered as a user, you will receive a password and account number, and you will be fully responsible for all actions taken by your account. If your account and password are compromised due to your negligence, you will be solely responsible for any damage caused to you, us, or any third party.

1.3 Users should enter their account and password to log in. In order to provide you with a more convenient login service, the App provides a third-party login service, which you can use to log in with a third-party authorization.

1.4 Users understand and accept that we only provide related network services. Equipment related to network services (such as personal computers, mobile phones, and other devices connected to the Internet or mobile Internet) and the costs (such as telephone and internet fees paid for access to the internet and mobile phone fees paid for the use of the mobile network) are to be borne by the user.

2. Rules on User Conduct

2.1 When applying for the App network service, users must provide accurate personal information. If there is any change in personal information, it must be updated in time. The user shall bear all consequences arising from inaccurate or untrue personal information.

2.2 Users shall not transfer, lend, sell, or otherwise deliver their account number and password for use by others. If the user discovers that their account has been illegally used by others, they should immediately notify us. We do not assume any responsibility for the illegal use of accounts and passwords due to hacking or user negligence.

2.3 The ownership of the App account is owned by us. After completing the registration application, the user will be granted access to the App account.

2.4 The user shall be responsible for all actions under their registered account, and we shall not be liable for any loss or damage caused by the user's own actions or any third party.

2.5 Users understand and accept that the services provided may include advertisements, and users agree to the display of advertisements provided by us, third-party suppliers, and partners during use of the network services.

2.6 In order to facilitate users' use of the App and related services, users understand and accept that we can send registered users notifications and information such as public notices, order information, promotions, and advertisements via email, SMS, telephone, direct message, pop-up message, or client push.

2.7 In order to facilitate the use of the App and partner services, the user agrees and authorizes us to share with partners the user information necessary to implement the web services.

2.8 The user must follow the following principles when using the App network services:

• Comply with relevant national laws and regulations.
• Comply with all network protocols, regulations, and procedures related to network services.
• The network service system shall not be used for any illegal purpose.
• Do not use the network services to conduct any behavior that may adversely affect the normal operation of the internet or the mobile network.
• Do not use the online services to upload, display, or transmit any false, harassing, libelous, abusive, intimidating, vulgar, obscene, or other sensitive information.
• Do not engage in infringements of patent rights, copyrights, trademarks, reputation rights, or any other legal rights of ours or related third parties.
• Do not use the App network service system to conduct any actions against us.
• Notify us immediately in the event of any illegal use of the user's account or any account security vulnerability.

2.9 During the use of App network services, users must abide by the relevant provisions of applicable laws. Users shall not engage in any of the following actions, including but not limited to:

1. Actions against the basic principles determined by the constitution;
2. Actions that impair national security, divulge state secrets, subvert state sovereignty, or jeopardize national unity;
3. Actions that damage the reputation and interests of the state;
4. Actions that incite ethnic hostility and ethnic discrimination or jeopardize unity among ethnic groups;
5. Actions that damage national religious policies or that advocate sects or feudal superstitions;
6. Actions that disseminate rumors, disrupt the social order, or damage social stability;
7. Actions that disseminate obscenity, pornography, gambling, violence, homicide, and terror, or that incite crime;
8. Actions that insult or slander others' lawful rights and interests;
9. Other actions prohibited by laws or administrative regulations.

2.10 If a user violates any of the above provisions when using the network services, we or our authorized person has the right to request the user to correct or directly take all necessary measures (including but not limited to changing or deleting the content posted and collected by the user, suspending or terminating the user's right to use related network services) to mitigate the impact of user misconduct.

3. Service Change, Interruption, or Termination

3.1 Due to the specificity of the network service, the user agrees that we have the right to change, discontinue, or terminate some or all of the network services at any time without notice to the user (unless the law clearly stipulates otherwise), and we do not assume any responsibility to any user or any third party.

3.2 Users understand that we need to repair or maintain the platform that provides network services or related equipment on a regular or irregular basis. We do not bear any responsibility for the interruption of network services within a reasonable time due to such circumstances, but will do our best to give as much advance notice as possible.

3.3 We reserve the right to discontinue or terminate the provision of the network services under this Agreement at any time without any liability to the user or any third party, in the event of any of the following:

• The personal data provided by the user is inaccurate or false.
• The user violates the usage rules stipulated in this Agreement.

4. Intellectual Property

4.1 Any text, images, graphics, audio, and/or video material contained in the network services are protected by copyright, trademark, and/or other property rights laws. The abovementioned materials must not be used for any commercial purposes without the consent of the relevant rights holders.

4.2 All rights to any software used for the provision of web services (including but not limited to any images, photos, animations, videos, recordings, music, text, and additional programs contained in the software, accompanying help materials) belong to the copyright owner of the software, and the user shall not reverse engineer, decompile, or disassemble the software without the permission of the copyright owner.

4.3 If the user violates this Agreement and infringes the relevant intellectual property rights of the right holder or a third party, the user shall bear the corresponding responsibility. If we therefore suffer a corresponding loss or assume the relevant responsibility, we have the right to request the user to compensate for the loss.

5. User Privacy Policy

Please refer to the NiView Camera Privacy Policy for details.

6. Account Cancellation

6.1 We reserve the right to suspend the provision of services, ban accounts, or cancel the account if:

• The registration information submitted by the user is not true and complete, and has not been modified or corrected upon receipt of notice;
• The account has not been used for more than 365 days after the user registered the account;
• The user does not meet the age and other conditions required to register the account;
• The user involves illegal situations or must have the account cancelled according to the requirements of state agencies.

6.2 If the user files an application for account cancellation, the account can be cancelled with consent when the account meets the following conditions:

• The account has been active for at least 7 days and successfully activated;
• The account has no disputes (such as no transaction disputes, no account ownership disputes, etc.);
• There are no other accounts that should not be logged out.

6.3 We reserve the right to reject the cancellation application upon verification of the following circumstances:

• The account has a balance (including funds, card vouchers obtained through recharge or participation in activities, gifts, and other virtual property);
• The account has unfinished transactions;
• The account has ongoing business (such as applying for a password, modifying the mobile phone number, cloud service subscription, etc.);
• There are other circumstances in the account that do not permit account cancellation.

6.4 If the user cancels the account, the application shall be filed in accordance with the required procedures and confirmed. The account cancellation will take effect from the date the user is notified through the email and SMS reserved by the user.

6.5 After the account is cancelled, the user will no longer have account-related benefits, including but not limited to:

• The user will not be able to continue to use the account in any product, and the cancelled account cannot be recovered;
• The email or mobile phone number to which the account is bound will not be available for registering or binding to other accounts within 10 days;
• Account information, subscription information, and information stored by the user will be cleared and cannot be recovered;
• The transaction record of the account will be cleared and cannot be recovered;
• Possible refunds or interests won in historical orders will be considered as automatically waived;
• We reserve the right to no longer provide any account-related services to the user after cancellation.

6.6 Inconvenience or adverse consequences caused by account cancellation shall be borne by the user.

7. Trial Use and Paid Subscription Service

7.1 Trial Use: Each account has one chance to apply for a trial use of cloud service. The trial service lasts for 14 days and includes 7 days of video cloud storage. Only one device under this account is supported. This service cannot be transferred, unsubscribed, and the bonded device cannot be replaced. This service will be closed once the 14-day trial is over, unless you subscribe to a paid plan.

7.2 Paid Subscription Service: When you pay for a subscription, you need to choose the device and a service package.

• Paid in Full: The package contract takes effect immediately upon completion of payment. The subscription service cannot be unsubscribed, transferred, and the bonded device cannot be replaced. If a new subscription service is purchased while a current one is unexpired, the new subscription service will take effect immediately after the current one expires, and you may contact us to cancel the subscription for refund before the new subscription service becomes effective.
• Paid Monthly: The package contract takes effect immediately upon completion of payment. This subscription plan entitles you to access Cloud Storage service for each payment period until such subscription is cancelled. Your paid subscription will automatically commence on the first day following the end of your previous period, and will automatically renew on a monthly basis. By submitting your payment details in conjunction with the subscription, you agree to this charge. To avoid this charge, you must cancel your Cloud Storage service by either contacting us before the end of your current period or discontinuing the Cloud Storage service via the App. The subscription service cannot be transferred, and the bonded device cannot be replaced.

7.3 Please refer to Section 3 "Service Change, Interruption, or Termination" for subscription service termination.

8. Cancellation and Refunds Policy

8.1 Cancellation of Subscription Services: You may cancel your Cloud Storage Service by contacting us or through your account, at any time, with or without cause. After your cancellation, you will continue to enjoy access to the Cloud Storage Service and your Cloud Recordings until the last day of your subscription period. After such subscription period ends, your Cloud Recordings will no longer be accessible to you.

8.2 Refunds Policy: You will be refunded a prorated amount, based on how much time you have left in your Cloud Storage Service.

• Annual Plans: If you cancel your annual Cloud Storage Service at any time during your subscription period, your annual plan will be prorated over 12 months. Accordingly, you will be responsible for the monthly subscription fee for each month of your annual subscription period prior to your cancellation. If you cancel after a new month of your annual plan has already started, you will be charged for the entire month's subscription fee. You will be eligible for a refund or credit of the remainder of your annual subscription fee (minus any credits applied or partial refunds issued).
• Monthly Plan: You can cancel your monthly Cloud Storage Service at any time during your subscription period. However, monthly plans are not eligible for prorated refunds.

9. Disclaimer

9.1 We do not guarantee that the network services will meet the requirements of the user, nor provide any guarantee for the continuity, timeliness, security, and accuracy of the network service.

9.2 We do not guarantee the accuracy and completeness of external links set up for the convenience of users. We assume no responsibility or liability for the content of any external pages that are not under our direct control. When using related external links, users should identify the content they present and the security of the webpage.

9.3 We do not assume any responsibility for losses caused by telecommunication systems or internet network failure, computer failure or virus, information damage or loss, computer system problems, or any other force majeure, but will try our best to reduce their impact on the user.

10. Law and Dispute Resolution

10.1 This Agreement shall be governed by applicable laws.

10.2 Any dispute arising from or in connection with this Agreement shall be settled through friendly negotiation; if the negotiation fails, either party may submit the dispute to the people's court of jurisdiction to resolve the dispute.

11. Other Clauses

11.1 If any provision of this Agreement is wholly or partially invalid or unenforceable for any reason, or violates any applicable law, this provision is deemed to be deleted, but the remaining provisions of this Agreement shall remain effective and binding.

11.2 We have the right to modify this Agreement at any time in accordance with changes in relevant laws and regulations, as well as adjustments to operating conditions and business strategies, without separately notifying the user. Users can view the terms of the latest service agreement at any time through the App website. In the event of a dispute, the latest agreement text shall prevail. If the user does not agree to the changes made to the relevant provisions of this Agreement, the user has the right to stop using the network service. If the user continues to use the web service, the user is deemed to have accepted the modifications made to the relevant terms of this Agreement.

11.3 We have the right to interpret and modify this Agreement to the fullest extent permitted by law.

11.4 This Agreement shall take effect when you register, log in, or otherwise use your App Account.